Log-in Problems

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Log-in Problems

Postby Patraw mkII » Sat Apr 02, 2011 7:42 am

I'm having serious problems with the forum log-in process. While I can access my Figure Realm account itself with no problems, I'm completely locked out of the forums. Everytime I try to log-in, I get an error message that I've exceeded my log-in attempts (even if it's my first attempt in a 24 hour period), next, it says I need to input a confirmation code, in addition to my username and password, problem is, the space where said code should appear is empty--basically, there's nothing I can do.

I created this new account simply so I could post and send PMs again, as well as report my difficulties.
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Re: Log-in Problems

Postby bobtheodd » Sat Apr 02, 2011 12:09 pm

I'm sure Cap will look into the problem as soon as he can.
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Re: Log-in Problems

Postby Captain Coder » Sat Apr 02, 2011 1:14 pm

I've raised the max number attempts quite a bit before you have to enter that confirmation code. That should give everyone plenty of chances, but I don't know why there would be problems logging in to begin with. The first thing to always try is clearing your cookies.
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Re: Log-in Problems

Postby Cherry Bomb » Sat Apr 02, 2011 2:42 pm

Had the same issue had to have my password reset and everything and an it also lied and would say my password was wrong
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Re: Log-in Problems

Postby Patraw » Mon Apr 04, 2011 8:13 am

Well, that seemed to work, I got in okay now; thanks, Cap! I use public computers at the local libraries (I've got a PC at home, but no internet), so I don't think I can mess with the cookie settings. With the maximum number of log-in attempts maxed out, even when it's your first attempt, I wonder if some evil program is trying to hack into Figure Realm accounts?

You can delete the "Patraw mkII" account now, if you like, as I certainly don't need two of them.
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