BEWARE: Don't buy custom casted parts from Night Owl Studios
Other Forums: Action Figure Chatter, Custom Workstation, Figure Realm Comments and Questions, Identify Help, Off Topic

BEWARE: Don't buy custom casted parts from Night Owl Studios

Posted in Trading Post

Hey everyone,

I've just been through the ringer trying to get $28.50US refunded back after a no-reply, no product transaction with "Corey Garza": the guy who runs a custom figure casting business called "Night Owl Studios":

http://nightowlstudios.weblodge.net/

His products looked really cool. After I'd paid, I was told that his equipment was broken. That was in February 2009.

I send multiple (always polite) emails asking him how thing were going / status on my order and equipment.
Well, the 45 day window for Paypal to get a chargeback came and went, and because I was trying to work with the guy and give him a lot of time to finish the job -- I was crap out of luck with Paypal's refund policy.

It took VISA doing it's thing to get my a refund - and this was a one-time favor for them to get me the cash back.

Moral of the story: When ordering custom casted pieces - if they don't arrive within 25 days, set up a paypal dispute right away to allow time for things to play out. Don't get nailed like I did.

That, and until Corey at Night Owl Studios gets his crap together, don't buy from him.
If anyone has questions about what I've mentioned above, drop me a PM and I'll discuss it with you.

Regards,
-Blayne

Posted by blaynescott
on Thursday, April 16, 2009
User Comments
mister garbage -
Tuesday, April 28, 2009
UPDATE: got this email from PayPal today. The scumbag doesn't even have the money in his PP account to cover what he took from me...

We have concluded our investigation into your case and have decided in your
favor.

We were able to recover $1.97 USD and this amount has been credited to you.
Please allow five business days for this adjustment to be posted.

If you are due any additional funds, we will make our best effort to
recover the balance from the seller.


If the seller's account has insufficient funds to complete the refund owed
to you, please be assured that we will take appropriate action against the
seller's account, which may include limitation of the seller's account
privileges.


-----------------------------------
Transaction Details
-----------------------------------


Seller's Name: Corey Garza
Seller's Email: mailto:Cgarza1986@yahoo.com
Seller's Transaction ID: 1XR56184MJ142991T

Transaction Date: Feb 21, 2009
Transaction Amount: -$17.50 USD
Your Transaction ID: 0NM03356E66044***
Case Number: PP-672-041-***

Buyer's Transaction ID: 0NM03356E66044***
dr.deadman -
Sunday, April 19, 2009
good stuff. thanks all for the heads up.
somebody1 -
Sunday, April 19, 2009
I agree, even a simple email to let you know things are running a little behind doesn't seem like too much to ask.
mister garbage -
Sunday, April 19, 2009
PLEASE do escalate this claim with Paypal. I was told by their customer service people that essentially they won't give me my $$ back (because it was outside the 45 day window) BUT my case would be used as evidence to have the guys Paypal revoked if another came up.

If this jerk is pulling this stuff with multiple people, he needs a darn wakeup call.

I'm sorry this happened to you too man, but I feel a little better that there's the possibility he will be stopped from doing it further if more complaints are leveled against him.

I escalated the claim the other day.

and my 2 cents again - Sinister or not, if you're doing business with people and making promises and taking money/making financial gain, you now have a responsibility to uphold your end of the deal. College or not - he owes a few people money/parts/etc. College doesn't take up 100% of your time to the extent that you can't answer emails. Trust me. I've been to 3 and I teach at one now.

Hopefully getting his paypal account suspended will be a wake-up call for this guy.
Bravo -
Saturday, April 18, 2009
good to know.

thanks for the heads up.
blaynescott -
Saturday, April 18, 2009
Hi Evan,

Thanks for your perspective on the situation. I can understand being busy, but all it requires is a refund to the people who paid him if he can't produce items for 3 months +. Either that, or an automated email message - he uses Yahoo for email - and from what I recall, that service supports automated replies.

Intentional or not, he's let down.

-Blayne
evanjones1 -
Friday, April 17, 2009
Hey guys,

I think I might have some insight into this. I talk to him often through emails, since I help him with his Mignola sculpts. The last time I talked to him, (mid February) he told me that he was going to be in college and wanted to take a break from the casting so he could focus.

I'm sure he is not up to anything sinister, but is just very busy with schoolwork, and that when he gets time, he'll do his best to help everyone out with their situations. He's a great guy, and would not do anything to intentionally scam anyone.

I hope this helped.

EJ
atgscl -
Friday, April 17, 2009
He was supposted to cast a custom figure I sent him and I haven't been able to get in contact with him as of March. I have dealt with him many times before and he was extremely nice, polite, and the best guy there was. This is REALLY unlike him. I fear something happened to him. Hopefully he is alright.

There is a thread I started on Fwoosh about this too:
http://thefwoosh.com/forum/viewtopic.php?f=93&t=58528

Fwoosh shows his last login was early March. I already contacted the Mods on Fwoosh and they don't have another way to contact him.

Right now, he has my custom, and my money. Ill let you know if I find anything out.
blaynescott -
Friday, April 17, 2009
LoL, guy, use some punctuation.

Yes, the Night Owl Studios has some nice looking stuff. Too bad the guys operating like a scammer.
Goldenwolf -
Friday, April 17, 2009
3.75 Size GiJoe Heads Size They Got Some Nice One Don't They did you see the Moon head guy from Night Breed.
devil907 -
Friday, April 17, 2009
Are these heads in 6" or 3.75" scale?
blaynescott -
Friday, April 17, 2009
PLEASE do escalate this claim with Paypal. I was told by their customer service people that essentially they won't give me my $$ back (because it was outside the 45 day window) BUT my case would be used as evidence to have the guys Paypal revoked if another came up.

If this jerk is pulling this stuff with multiple people, he needs a damn wakeup call.

I'm sorry this happened to you too man, but I feel a little better that there's the possibility he will be stopped from doing it further if more complaints are leveled against him.
mister garbage -
Friday, April 17, 2009
AMEN!

Correy Garza is a scammer!! I bought a figure and 2 casted swords from his site on Feb 21st for $17.50. On the 26th I sent a polite inquiry as to the status and to make sure he received the payment, etc. He said the swords were in the process of being casted and he'd send me an email with a delivery confirmation once they mailed out.

A month later, having heard nothing I emailed him (politely) again to get an update. No response. I PM'd him thru thefwoosh (cgarza)... No response. I sent an email through his website (Night Owl Studios)... No response.

I have entered a PayPal claim against him, but of course I have to wait until the 29th of April before I can escalate the matter. They want to give the seller an opportunity to respond... Like he even will.

Buyers BEWARE. Night Owl Studios is a rip-off. DO NOT ORDER ANYTHING.

-Mr.G
Goldenwolf -
Thursday, April 16, 2009
Thats F#@ked Up ! I Been Checking Out this site looks good but im workin on some other stuff so I had to put these on hold !
http://www.trigatecreations.com/main/
Write a new Comment
New Comment...
                                                                  Pictures & Links

 

Marvel on eBay